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Tracking Survey Progress

The Results page is your primary tool for monitoring how students are engaging with the survey. It shows the participation status of every student in real time — whether they have been invited, started, or completed the survey — along with other details such as time spent and invitation activity.

You can also take action directly from this page: resend invitations, send reminders, or open a student's individual survey link.

Navigation

Open your Project → Select your Panel → Click Surveys → Open your Survey Workspace → Click Results

Understanding the Results Page​

At the top of the page, a set of status counters gives you an at-a-glance summary of the cohort:

  • Total — The total number of students in this survey round.
  • Completed — Students who have submitted their responses.
  • In Progress — Students who have opened the survey but not yet submitted.
  • Not Started — Students who have been invited but have not yet opened the survey.
  • Withdrawn — Students who have been deactivated from this survey round.

A Completion % progress bar provides a visual indicator of overall progress across the cohort.

Below the counters, a table lists every student individually. Each row includes:

  • Name and Email Address
  • Status — Invited, In Progress, or Completed
  • Invited On — The date the invitation was sent
  • Last Response — The date and time of the student's most recent activity in the survey
  • Time Spent — How long the student has spent on the survey
  • Current Page — The survey page the student is currently on (for in-progress responses)
  • Pass Code — The unique access code for the student's survey link
  • Invitation and Reminder — Indicators showing whether an invitation or reminder has been sent

Use the Search bar to find a specific student by name or email.

Before the survey period begins — or if students report difficulty accessing their links — use the Verify Survey Links feature to confirm that all links have been correctly issued and are working.

  1. Click Verify Survey Links in the top-right corner — a dialog opens listing all students and their survey links.
  2. Click Test Survey next to a student to test a single link, or click Test All Surveys to check all links at once.
    • A green banner confirms that all tested links are functioning correctly.
    • A red banner flags any links with problems, along with details of the issue.

Resending Invitations​

If a student did not receive their original invitation, or if it has been lost, you can resend it.

To resend an invitation to a single student:

  1. Click the three-dot menu at the end of the student's row.
  2. Select Re-send Invitation.

To resend invitations to multiple students at once:

  1. Select the students using the checkboxes on the left of each row.
  2. Click Re-send Invitation from the action bar that appears at the top of the table.

Sending Reminders​

For students whose status is Invited or In Progress, you can send a reminder to prompt them to complete the survey.

To send a reminder to a single student:

  1. Click the three-dot menu at the end of the student's row.
  2. Select Send Reminder.

To send reminders to multiple students at once:

  1. Select the students using the checkboxes.
  2. Click Send Reminder from the action bar at the top of the table.
note

Reminders are sent via the same channel configured for the survey — Email, SMS, or both. The reminder template is set up by the project administrator.

In some cases you may need to view a student's survey directly — for example, to assist a student who is working through it on a shared device.

  1. Click the Open Link icon at the end of the student's row.
  2. The survey opens in a new tab for that student.
caution

Opening a student's survey link gives full interaction access to that survey instance. Do not submit or modify responses on behalf of a student.

Generating PDF Invitations​

If some students cannot receive emails — for example, if they do not have a personal email address — you can generate printable PDF invitations that include each student's survey link, passcode, and an optional QR code.

  1. Click Generate PDF Invites in the top-right corner.
  2. The system generates a PDF file. Each page contains one student's invite with:
    • Student name
    • Survey link (URL)
    • Passcode
    • QR code for quick access
  3. Download or print the PDF file and distribute the invitations to the relevant students.